|
SHORTBREAKS
3 or 4 night shortbreaks are available. With some of our
cottages, shortbreaks can be booked at any time of the year
(excluding Christmas and New Year) whilst other cottages can
only be booked for a shortbreak outside peak holiday dates
or at the last minute.
Computers and booking systems are not always capable of
allowing you to book your exact requirements. We therefore
recommend that you telephone or email us if our booking
system does not give you a perfect match to your request. We
will do our very best to try to meet your requirements.
Shortbreaks are always subject to availability.
ACCOMMODATION
All of our cottages are fully equipped and exceed the
recommendations of the Scottish Tourist Board. If you would
like full details of what equipment is supplied, please do
not hesitate to ask.
Each of our cottages state the number of people they cater
for in the description. If a cot is requested, then a baby
will be allowed in addition to the normal number of persons
permitted in the cottage. Guests are welcome but the maximum
capacity may not be exceeded overnight.
GAS, COAL, OIL AND ELECTRICITY
Gas, oil and electricity are included in the hire charge.
Coal is also available in Dell Cottage but at an additional
charge.
LINEN
Bed linen, towels and tea towels are provided in all of our
cottages. All bedding is polyester. We do not supply bedding
for cots.
TRAVEL COT AND HIGH CHAIR
These are available if required but should be requested when
making your booking.
BREAKAGES AND DAMAGES
With love and affection, we furnished have furnished our
cottages. We hope that in turn you will treat them with
t.l.c! Even so, accidents do happen and any breakages or
damages that occur during your stay must be paid for.
PETS
Sorry, pets are not permitted at any of our cottages.
BOATS AND JET SKIS
It is possible to bring your boat or jet ski, please contact
us for further details regarding storage and launching prior
to or when making your reservation.
TELEPHONES/COMPUTERS
Telephone (and data port connections) are available in all
of our cottages. Calls are chargeable by way of debit or
credit card at time of call.
A computer is supplied in Dell Cottage and is included in
the hire charge. A laptop computer can be pre-booked for use
in Millburn Cottages but is chargeable (a deposit is also
required).
SPECIAL REQUESTS
If you have any special requests, please let us know. We
will make every reasonable effort to meet your requirements.
HOW TO MAKE A RESERVATION
Please contact us to check availability and to make a
provisional booking. You must then forward your booking form
and deposit (the full balance if within 6 weeks of the
holiday start date) to us. We normally hold a provisional
booking for a maximum of 7 days. All cheques should be made
payable to INVERBEG HOLIDAYS. A security deposit may be
required (you will be advised when booking). All bookings
are accepted at our discretion. By making a reservation you
agree to abide by the booking conditions.
You may also make a reservation on line using our secure
website. Please note that when making a reservation on line,
a booking is not confirmed until payment has been taken in
full and the reservation confirmed by Loch Lomond Hideaways.
ONCE YOU HAVE MADE A BOOKING
On receipt of your booking form and deposit/payment, we will
forward your confirmation. Your confirmation will advise you
of the balance due and when it must be paid by (which is 6
weeks prior to the holiday commencing). No reminders are
sent. If your balance is not received, we reserve the right
to re-let the cottage without further notice to you. Your
deposit is forfeited.
IF YOU WISH TO CANCEL
Your booking is a binding contract with us. If you wish to
cancel your holiday after the booking has been made, this
must be done so in writing to us. We strongly recommend
cancellation insurance to cover unforeseen circumstances as
no refunds are given (details enclosed).
ON YOUR ARRIVAL
Our cottages will normally be available at 4 p.m. We ask you
to contact us prior to your arrival about obtaining the
keys. When you take over one of our cottages, you accept it
and the equipment as being undamaged and in good working
order unless reported to us within 24 hours.
PARKING
There is private parking for a minimum of 2 cars at each of
our cottages.
ON YOUR DEPARTURE
You must vacate your cottage by 10 a.m. on the day of your
departure. It is your responsibility to leave the cottage
clean and tidy. All breakage's and damages must be paid for.
An inspection may be carried out prior to your departure. If
this is not possible, any damages will be recorded and an
invoice forwarded to you for settlement.
SHORTCOMINGS
We make every effort to ensure that your stay is perfect.
Although we try our best, we are not always perfect
ourselves! Any problems which may occur must be reported to
us immediately so they can be rectified speedily. Unless
advised of a problem, we cannot resolve it, therefore no
claims can be considered at a latter date. All accidents,
however minor must be reported to us immediately.
IF WE WISH TO CANCEL
We reserve the right to cancel the hire without any
liability if in our opinion you are not suitable to take
charge of the accommodation. We also reserve the right to
terminate the hire if in our opinion
there are grounds which would include damage to
accommodation, vandalism, unreasonable or antisocial
behaviour, failing to abide by our terms and conditions or
exceeding the permitted number of occupants. Such
cancellation or termination is without prejudice to any
legal steps which we as Owners consider necessary to protect
our interests. No refunds will be given. |
